About Us

Lighting Specialties has been selling lighting products since 1917. Our office and warehouse are in the Chicago area. Customers include federal and state governments, major industrial distributors, catalog companies, office furniture dealers, hospitals, and businesses like yours.
Our website was launched in 1995 to help make your selection and purchase of lighting products easier. Orders can be placed online through a secure server with a major credit card. If you prefer, you can call us or fax us with an order. If you have any questions or need any help, please feel free to contact us.

Warranty | Service & Support | Return Policy | Shipping | Security

Contact Information

Phone: 800-214-4522 / 847-215-2000
(Monday – Friday, 8:00 am – 4:00pm Central Time)
Fax: 800-229-9175 / 847-215-2002
Online Information Form: Request Information / Quote Form
Email: info@lightspc.com

Our Guarantee

If for any reason you are not satisfied with something you received from Lighting Specialties Company, you may return the merchandise (in new and unused condition, including packaging) within 30 days for a refund or exchange. For more information, see the return policy below.

Lighting Specialties Company will extend to its customers any manufacturer’s warranty on merchandise purchased; but otherwise makes no warranty, express or implied, as to the merchantability or fitness for any particular purpose of the merchandise. Lighting Specialties Company shall be in no way responsible for the proper or improper use of the merchandise purchased and the customer is urged to exercise caution and take all necessary safety measures in using the merchandise.

Lighting Specialties Company endeavors to provide the best customer and technical support. For Customers, Lighting Specialties Company promises that its support staff shall attempt to correct problems, which involve Lighting Specialties Company’s products. However, the Customer must recognize that Lighting Specialties Company’s support staff may not be able to fully resolve all possible problems. In addition, it is recognized that service offerings and contractual obligations may vary from one product to another.

Lighting Specialties Company wants you to be completely satisfied with your purchase! Please inspect all merchandise. If you are not satisfied with your purchase, we ask that you sent an e-mail to returns@lightspc.com or call for a RGA within 30 days of purchase for replacement or refund. No returns will be accepted for parts or special order items. Returns can be subject to a restocking fee or handling charge. Items must be in new and unused condition and in the original undamaged box or packaging, all items will be inspected before any final decisions are made on credits. The returns department retains full discretion on granting full or partial refunds or exchanges, all returns must be packaged carefully or they will not be accepted. Shipping/Handling costs are not refundable, all return shipping costs are the responsibility of the customer.

Credit Procedures

We issue credits for accepted claims. Items returned to manufacturer will be credited after we receive credit from said manufacturer. If you paid with a credit card, your refund will be issued against that same card. If you paid by check in advance, your refund will be with a company check mailed to your address.

Accuracy

To the best of our knowledge, all of the photos and application information contained herein are accurate as of the date this catalog was approved for publishing.

We ship via UPS Ground. Rates are calculated based on weight, size and zip code. If you prefer alternate shipping instructions, please let us know.

The security of your information is very important to us. We utilize 256-bit Secure Socket Layer (SSL) technology to protect the security of your online order information. SSL technology encrypts your order information to protect it from being decoded by anyone other than Lighting Specialties. Once you enter our checkout page your computer will begin communicating with our server in secure mode. You can tell that you are in secure mode by the following: The “http” in the web address will be replaced by “https”. Also, on most browsers, a padlock will appear in the lower section of the browser window.